Precision Tools for Human Error Reduction

Strategies and Implementation Techniques *NEW COURSE*

Duration: 90 Minutes
Course Instructor

Ginette Collazo, Ph.D.

$ 195
Discounts: We offer a 10% group discount when you register 2 or more attendees (up to 10). Contact us for groups over 10.

Course description

View Course Outline

Human error is known to be the primary cause of quality and production losses in many industries. Although human error is unlikely to ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment, many variables that affect human behavior CAN be managed, reducing the likelihood of these occurrences.

When working with these challenges, it is imperative to understand human behavior and the psychology of error and understand exactly where the system’s weaknesses are so that they can be improved and fixed. This course offers practical approaches and tools to address human performance issues in GMP-related environments by using a particular methodology to correct, prevent, and avoid reoccurrence of these matters.

In this accredited course, participants will focus on the background and importance of the Human Error Phenomena, its measurement, and its prevention. More specifically, this session will focus in on the tools utilized for prediction, Root Cause Analysis (RCA), Cognitive Load Assessment, and more. Participants will examine trends and methods of tracking Human Error as well as identify the vital metrics used for reduction.

Upon completion of this course, you will be able to:

  • Identify human error: factors and causes.
  • Examine the importance: regulatory and business.
  • Define the process to manage Human Error deviations.
  • Explain human error measurement.
  • Identify tools for measurement.
  • Establish Key Performance Indicators (KPI).
  • Define and measure human error rate, cognitive load, and corrective and preventive actions
    (CAPA) effectiveness.
  • Identify what one can do to support human reliability.
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This online training has been designed for professionals working in GMP regulated manufacturing facilities including Pharmaceuticals, Medical Devices, Biologics, Food and Nutrition. In addition, this training will be worthwhile for any other organization that has employees executing activities in which they can make mistakes (ALL).

Personnel holding positions in the following areas will benefit greatly from this training:
• Training managers and Coordinators
• Operations
• Manufacturing
• Plant Engineering
• QA/QC Staff
• Process excellence/improvement professionals
• Industrial/process engineers
• Compliance officers
• Regulatory/legislative affairs professionals
• General/corporate counsel
• Executive management

Course Instructor


Ginette Collazo, Ph.D.

Industrial-Organizational Psychologist and CEO Human Error Solutions (HES)

Ginette Collazo, Ph.D.’s Courses


Team Training

When you need on-site attention, we’re not just here to help, we’re there to help—right by your side.

Individual courses are remarkably effective. But sometimes when you have a specific need, it helps to have expert guidance right in the room with you and your team.

In that case, we’re happy to design a custom training for your entire team, whether online—or on-site.

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