Frequently Asked Questions

Frequently Asked Questions

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Certification Program (6)

Yes, we offer group rates for our Certification Programs. Contact our Customer Support Team for more information and to receive a quote.

To obtain your certification in your chosen program, you must complete all the required courses listed in the program description. Certification Program Candidates must complete and score at least 80% in the Learning Assessment* for each course.

*Learning Assessment is a means of testing that will be administered as part of each course. This resource will be used to verify that mastery of the subject has been achieved.

At this time we do not have an expiration date for the Certification Programs.

Yes, if you have already attended one of the courses in a Certification Program you can have it apply to your desired certification. Contact our Customer Support Team for more information.

You will have 90 days to complete the full certification program.

After successfully completing each course within the certification program (completing and scoring at least 80% in the Learning Assessment* for each course), you will receive a Certificate of Completion. Once you have successfully completed ALL the required courses within your certification program you will receive a Certificate of Achievement.

General Information (4)

We accept credit cards (Mastercard, Visa, American Express, or Discover), check, and for non-U.S. registrants we accept Bank Transfer. An Invoice option is available, but payment MUST be received prior to course start date. If payment has not been received two weeks before the course, a credit card will be required to guarantee admittance. Please note all tuition is payable in US funds net of all charges.

Sign up to receive course announcements and the latest COBBLESTONE news by signing up for our email newsletters.

Please complete the “teach with us” form and a team member from our course development department will be in touch.

For more information on customized courses, visit Team Training.

Non-discrimination Policy (1)

Cobblestone is committed to ensuring equal participation opportunities and equal access to services, programs, and activities. All decisions are made based on merit, qualifications, and competence. We are committed to providing a training environment that is free of discrimination and harassment. Cobblestone’s policy prohibits its staff from discriminating or making explicit references of a discriminatory nature based on gender, ethnicity, religion, age, disability, socioeconomic status, and/or sexual orientation.

Online Training (6)

No. Cobblestone online training cannot be recorded, copied, republished, shared, or otherwise distributed. Unauthorized use of Cobblestone’s online training is prohibited and subject to legal action.

Our on-demand online training courses are available for viewing at your convenience on your computer.

After payment and registration are complete, you will receive an email with your access to the on-demand course. You will have 30 days to view the course.

You can easily attend a session from anywhere, anytime, using a compatible computer or mobile device!

Our LIVE online training offers a fully interactive experience.

We highly encourage you to utilize your camera and microphone during the live course to allow for discussion and questions between attendees and the course instructor.

Your registration includes:

  • Access for the attendee to participate in the live or on-demand session that they have registered for. A private access link will only be sent to the registered attendee’s email address. Only registered attendee may utilize this link to access the course.
  • Download access to the course materials associated with the course.
  • A CEU Certificate, upon successful completion of the course and Learner Assessment.

For information on multiple (group) registration, please contact Cobblestone Customer Support.

Live Training: All registered attendees through the Cobblestone website will receive an initial registration confirmation email upon verification of payment. Your personal access link and instructions will also be emailed once your registration is confirmed. A reminder email will also be sent 1 hour before the start of the live course.

On-Demand Training: After registration and payment are complete, you will receive an email from Cobblestone with your personal access link and instructions.

Should you not receive your access email, please first check your junk/spam folder, then reach out to Customer Support for further assistance.

All Cobblestone Training Courses offer Continuing Education Units (CEUs) from The International Association for Continuing Education and Training (IACET). See the specific course for complete information on any other accreditation/certification available.

A certificate of completion will be issued to the person whose name appears on the registration. CEUs will be awarded for participation at the rate of .1 CEU per contact hour. CEUs will be awarded only upon successful completion of the entire course and a passing score of 70% on the associated learner assessment (80% is required for all courses with a Certification Program).

Certificates will be emailed to the registered participant following verification of attendance and a passing assessment score.

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